EMPLOYEE HANDBOOK


This Employee Handbook ("Handbook") is effective from October 1, 2021 ("Effective Date") and applies to Capnis™, its subsidiaries and joint ventures over which the Capnis™ exercises management control ("We", "Us", "Our", "Company"). The Handbook applies to all Employees engaged to provide services to the Company.

This Handbook has been created to guide you with the employment policies and practices of the Company. Please read it carefully and if you have any queries please contact at the details provided at the end of this handbook.

We are glad to have you as a member of Capnis™. As a team member of Company, you are an essential part of the team effort. We hope that you will find your position with the Company rewarding, challenging, and productive.


1. HISTORY

Capnis™ has come far. From a small group of people solving a problem to a company that commands respect in web and mobile development. Hard work and perseverance have indeed paid off and we hope to serve our clients in the best possible way and touch lives in a positive way.

2015

Sowing Seeds

A group of tech-minded individuals started working together towards solving a client’s problem and A small modest website launch amidst a rush of fresh new work.

2016

Establishment

We have started Capnis™ in a 150 sq.ft space in Chennai with an aim to make products which touch people’s life.

2017

Our Own Work Space

The growing team and client portfolio left us no choice but to expand. We moved to a bigger and better office. Also We realised that Mobile is the way to go and hence started our Mobile app development section along with Turnkey or End-to-End product development.

2018

Expanded from Development to Software Services

We started integrating IT solutions with the business needs cohesively. Thus, we help our clients to achieve business goals easily through our IT strategies and solutions.

2019

Started WebHosting Services

We started Webhosting Services with VPS Hosting, Shared Hosting, Cloud Hosting, Wordpress Hosting and Business Hosting. At Capnis™, we are passionate about providing you world-class customer service.

2020 - Q1

Started IoT Products Company

Started CodeMart Infotech Private Limited On 04 February 2020. A feature rich, IoT middleware solutions, to empower customers, with a range of advanced smart products, and to stay on top of the cutting-edge technology.

2020 - Q3

Started Subaneram by Capnis™

Started Subaneram by Capnis™ On 15 July 2020. Certainly, As an event management company in Chennai, India. Also, it is one of the Best Event Management companies in India. We are known for our best Client Service. Above all, we give services throughout Tamil Nadu.

2021 - Q1

Launched CloudProducts.in

CloudProducts.in makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. A software suite that is intuitive and easy to use so you have a happy and engaged workforce who in turn help you build and create lasting relationships with customers for life.

2021 - Q2

Launched TrendyWork.in

In TrendyWork.in We offer a complete range of Website Design and Development, includes Website , Web Hosting, Digital Marketing, and E-Commerce Solutions. Mobile Application Development includes Android, IPhone and Flutter App Development.

2021 - Q3

Upcoming Launch NMSApp.com

Monitoring the devices in a network can be complemented by monitoring system resources like CPU, Memory, and applications, like database servers, web servers, mail-servers that run in the network. A single console that provides details on network, systems, and applications is a great value addition to the network administrator.


2. IMPORTANT POLICIES

a. You are expected to follow and comply with the following policies of the Company:

I. Employee Code of Conduct.

II. Drug Policy.

III. Anti-Discrimination Policy.

IV. Social Media Policy.

V. POSH Policy.


3. PURPOSE

a. This handbook will help the employees of the Company to familiarize themselves and follow the policies and guidelines of the Company. This handbook does not create any contractual obligations between you and the Company.

b. This handbook is not exhaustive and the Company will have the right to make necessary changes from time to time without any advance notice. This will be supplementary to other guidelines and policies of the Company.

c. Please be informed that this handbook can only highlight and summarize the Company's policies and for detailed information, you can contact the following: HR.


4. GENERAL CODE OF CONDUCT

Along with other obligations set our under this handbook and other applicable policies, you are also required to follow and adhere to the following codes:

a. be proactive about performing your duties and responsibilities mentioned under this handbook and the contract signed by you.

b. Decisions made, and actions taken, by you must be consistent with Company values and Company objectives.

c. Company is focused on delivering long-term value to its employees, stakeholders, and society. It is expected that you will do what is right to support the long-term goals of the Company.

d. If you are ever in doubt about a decision, it should be escalated to a higher level of management for broader consideration.

e. Should you see any deviation from the principles mentioned under this handbook, it is expected that you will utilize appropriate channels to report the violation.


5. EQUAL OPPORTUNITY

a. Our employment policy is based upon individual merit and qualifications directly related to professional competence. We also make all reasonable accommodations to meet our obligations under the laws protecting the rights of the disabled.

b. We promote a diverse, inclusive and equal workplace. Every Employee of the Company is expected to treat everyone with whom We have contact with dignity, courtesy, and respect.

c. We do not discriminate against any person because of their gender, caste, religion, age, nationality, sexual orientation, disability, or any other trait protected by law, concerning any terms of employment such as hiring, promotion, transfer, compensation and benefits, etc.

d. It is expected that the managers/supervisors shall take employment-related decisions based only on the merit of the person and not discriminate against any person because of their personal characteristics/traits.

e. In accordance with the provisions of the Rights of Persons with Disabilities Act, 2016 and rules thereunder, Company thrives to ensure that the work environment is free from any discrimination against any persons with disabilities and expect the same from all Employees working for the Company.


6. EMPLOYMENT OF MINORS

a. The Company strictly follows the Child Labour (Prohibition and Regulation) Act, 1986 ("CLA") and rules and regulations thereunder. The Act prohibits the engagement of children in certain employments and regulates the conditions of work of children in certain other employments.

b. As per the CLA, a child means a person who is below the age of 14 years. If you or any employee you know falls under the definition of a child, you shall immediately inform the HR department.


7. IMMIGRATION ISSUES

The employees who are immigrants from other countries shall always abide by the rules and regulations issued by the Ministry of Home Affairs (MHA). Any changes or conversion of employment visa shall be intimated to the concerned authorities on time. The newly joined employee shall submit the required documents including a valid employment visa within 3 (three) days from the joining date.


8. COMPLIANCE WITH LAWS

a. All the employees are expected to comply with all Company's policies, procedures, and regulations.

b. We are a law-abiding Company and all the Employees of Company are expected to know and understand the legal obligations and act within the bounds of applicable laws, rules, and regulations of the localities where Company do business.

c. Company Employee shall comply with all applicable privacy laws including IT Act, 2000 and the rules thereunder, Consumer Protection Act 2019, General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and so on.

d. Company Employee must comply with all localities' anti-corruption laws where the Company does business, including The Prevention of Corruption Act, 1988 in India.

e. Where any provision of the Handbook conflicts or is inconsistent with applicable laws, the provisions of that law must be complied with and override this Handbook.

f. Violation of applicable government laws, rules, and regulations may subject us to individual criminal or civil liability. Such individual violations may also subject the Company to civil or criminal liability, to the loss of reputation or business, and both these events may attract disciplinary action by the Company.


9. POLITICAL NEUTRALITY

a. The Employees have the right to political expression. But in no case, such affiliation shall affect the performance or judgment of the employee while at duty.

b. The participation in political activities must be conducted on the employee's own time and should in no way suggest Company support. Employees may not use Company name, equipment or resources for making, copying or distributing political materials or messages.

c. You should not identify yourself as a representative of Company in political activity, nor in any communication on social media or to the media.

d. The Employees are required to act in the course of their duties in a politically neutral manner. This means the employees must keep their jobs out of their politics and their politics out of their jobs.


10. COMPENSATION

a. Your compensation will be as mentioned under the employment agreement entered with you.

b. The Company shall pay employees monthly, less the usual and necessary statutory and other deductions payable in accordance with the Company's standard payroll practices.

c. The payment of salaries will be made as follows: Before 10th day of every month.

d. Compensation increases are given by the Company at its discretion in consideration of various factors, including your performance review.


11. STATUTORY DEDUCTIONS

a. All statutory deductions towards Provident Fund, Professional Tax, TDS, ESIC, etc. shall be effected from the payments made to the employees in accordance with rules and regulations of the government as applicable from time to time.

b. You are required to submit valid documents/proof to inform Us about any investments/other schemes under which you are eligible to deduct tax liability. In case, if you fail to submit such proof/claim form within the timeframe provided, the Company will deduct such taxes as mentioned under the applicable statutory laws without any deductions.

c. Each employee will receive a statement that itemizes, among other things, the gross pay, deductions, and the net pay received.


12. WORK SCHEDULE

a. To ensure adequate staffing, positive employee morale, and meet expected productivity standards throughout the organization, You will be held accountable for adhering to your work schedule. In case if you are unable to meet the schedules, you must take prior written consent from your supervisor/manager for schedule changes.

b. You will be required to works such hours and schedule as communicated to you by the Company. Generally, your work hours and schedule will be set out in your employment agreement but may be varied in accordance with your employment agreement as reasonably required by us.

c. An Employee is deemed absent when he/she is unavailable for work as assigned/scheduled and such time off was not scheduled/approved in advance by the concerned supervisor/manager.

d. An employee who fails to call in and report to work as scheduled for 2 (two) consecutive scheduled workdays will be deemed as having abandoned their position and employment may be terminated at the discretion of the Company.

e. Employees who engage in a pattern of frequent or excessive absenteeism or tardiness may be disciplined or terminated, at the Company's sole and exclusive discretion.

f. The following are the specific rules of the Company with regard to the attendance policy:

If the Employee is late by an hour or more from the prescribed time or leaves the office before 1 hour or more from the prescribed time, only half-day attendance will be marked for such days.


13. OVERTIME

a. All employees are required to work 8 (eight) hours per day from Monday to Saturday except on the designated holidays where the workplace is located.

b. Both the Company and employees shall endeavour to reduce the overtime works. All overtime must be approved and authorized prior to being worked. Employees required to work overtime will be given advance notice except in emergencies.

c. The overtime calculation and payment is as follows:

The employees are required to get prior written permission from the manager before working overtime. Overtime payments shall be paid as per the employment agreement.


14. DEDUCTIONS

The Company reserves the right at any time during your employment, or on termination of employment to deduct from salary any overpayment made and/or money owed to the Company by you. This includes any excess holiday, outstanding loans, advances, and relocation costs.


15. PROBATION PERIOD

a. Putting employees under probation is a system to gauge the performance of new entrants, it is the preliminary step in setting the quality of performance among the team. The probation period helps both the Company and employee to assess suitability for employment.

b. For new employees taken as "probationary" the probation period will be as follows: 1 Month.

c. The freshers will have a probation period of: 3 Months, unless specified otherwise in the appointment letter.

d. At the end of the probation period, based on periodic feedback, an appraisal would be conducted. If the employee is given a satisfactory rating, he/she will be confirmed in writing. If the work is found unsatisfactory, the probation period may be extended for another period at the discretion of the Company. If the work is found poor the services may be terminated at the discretion of the Company.

e. During the probationary period, employment may be terminated by you or us for any reason whatsoever, with or without cause, after giving the following notice: 15 Days.

f. During the probationary period, the employees may not be eligible for the general employee benefits, unless otherwise mentioned in the appointment letter.


16. TRAINING

a. Training is an ongoing process to develop and improve the skills of each employee of the Company. We will arrange both internal and external training sessions from time to time as required.

b. An annual training calendar is drafted based on the training needs and recommendations. Employees will be nominated to various training programs by their own Heads/HR.

c. Training is not limited to formal training sessions, but will also include on the job and informal training opportunities like in house training sessions. Once the application is made by the employee for any external training session, such application will be scrutinized by the HR.

d. Following the external training, employees should share the learning with their team members on a formal level. Employees should submit a copy of the training completion/certification/participation document to HR.


17. PERFORMANCE REVIEWS

a. Performance reviews allow each employee an opportunity to note major accomplishments and progress as well as performance concerns and areas for improvement.

b. The employee's performance will be evaluated by Manager/HR/CTO/CEO in the following interval: 3 Months.

c. The performance evaluations may vary depending upon the period of service, designation, precedence, etc.

d. Factor considered in the performance review includes quality of your job performance, your attendance, meeting the requirements of your job description, compliance with the Company policies, etc.


18. PERFORMANCE IMPROVEMENT PLAN (PIP)

a. At any point during your service with Company, you can be placed under a PIP to assist you in meeting performance standards. It is important for you to understand that failure to meet performance standards on a sustained basis will result in disciplinary action.

b. At the completion of the PIP period, the performance will be reviewed by you and the Company.

c. If your performance is satisfactory during the PIP period, the Company may end the PIP and repost you as a general employee.

d. If your performance is unsatisfactory the Company may either extend the PIP period or may terminate your employment.


19. GENERAL LEAVE

a. In case if the employee needs some casual leave he/she can submit an advance request letter of 7 Days to the Manager/HR. In case of an emergency, the employee shall inform the Manager/HR as soon as possible.

b. All the leave requests must be approved by Company which reserves the right to approve or deny any requests unless otherwise such leaves are sanctioned under the applicable laws.

c. Employees are entitled to those national holidays officially recognized by the government of India.

d. If any employee is found to be engaged in other employment or consulting outside of the Company during the leave, the employee may be considered to have voluntarily resigned from employment with the Company.


20. ANNUAL LEAVE

a. Employees are entitled to 24 (twenty-four) days paid annual leave per calendar year.

b. The annual leave must be approved in advance by the Manager/HR. The employee's who is wishing to take annual leave shall submit such request to the Manager/HR and Manager/HR shall intimate such decision to the HR.

c. Wherever possible, one month's notice should be given for leave of one week or more. For annual leave of less than one week, a minimum period of one week's notice is required.

d. All employees are encouraged to take annual leave in the same year as it accrued.

e. The employees are not entitled to remaining annual leave encashment at the end of employment with the Company.

f. If more leave has been taken than earned at the termination of employment, an appropriate deduction may be made from the final settlement amount.


21. SICK LEAVE

a. In the event of sickness where an employee is unable to come to work and perform his or her duties, such employee will be entitled to paid sick leave for up to maximum 6 (six) days in a calendar year.

b. The employee shall contact their Manager/HR as soon as possible to inform them about their sickness and probability of taking leave.

c. The absence of more than 2 (two) days will require the employees to submit a medical certificate from a recognized medical practitioner.


22. MATERNITY LEAVE

a. Company will provide maternity leave to eligible female employees under the Maternity Benefits Act, 1961.

b. The Company will provide 24 (twenty-four) weeks fully paid leave. Additional unpaid leave may be approved by HR from time to time considering the situation.

c. The delivery expected employee shall submit a leave request to HR at least 1 Month before taking the maternity leave. This request must be accompanied by a recognized medical practitioner's certificate.

d. The maternity benefits are available for any employee who has worked for more than 80 (eighty) days in the immediately preceding 12 months in the Company.


23. PATERNITY LEAVE

a. The following permanent male employees of the Company are eligible to get paid paternity leave:

I. Has had/going to become a parent of a newborn child.

II. Legally adopts a child and become an adoptive father.

III. Commissioning father.

b. The minimum service requirement to be eligible for this benefit is 2 Years.

c. The employees are eligible for 10 (ten) days of paid paternity leave.


24. UNPAID LEAVE

In addition to the various leave entitlements described above, you may be permitted to take unpaid leave, considering the genuine reason and is subject to our approval.


25. LOAN FACILITY

The Company does not provide any internal loan facilities to the employees.


26. PERSONAL APPEARANCE

a. Every Employee must maintain an appropriate standard of dress and personal appearance at work and professionally conduct themselves at all times both within the workplace and when representing the Company.

b. The appearance of Employee while working for the Company contributes to Our reputation and the development of Our business. All Employees are required to be neat, clean and tidy and of smart appearance in a way to present themselves at all times in accordance with their professional status and dress in a manner appropriate to their role, whether working on Company's premises or elsewhere.

c. The following are some of the dresses that are not permitted while on duty:

Shorts; hats; dirty/frayed/torn clothing; hoodies; low cut T-shirts; transparent clothing; sports clothing; flip-flops; and clothing that damage the reputation of the Company.

d. The Employee who occupy roles that require protective/safety clothing or footwear is obliged to wear this clothing while carrying out their duties as required by law or by the Company's rules.

e. Any Employee who disregards these rules will be subject to disciplinary action. However, it is anticipated that minor breaches of the handbook will be dealt with as informally as possible. In serious cases, where an Employee's appearance in the Company's view transgress the limits, the Employee will be asked to change the dress and in these circumstances, the Employee will not be paid for the duration of such absence from the work.


27. OFFICE DECORUM

a. All the employees are required to be cooperative, organized, disciplined and contribute to the overall office ambience in a positive manner. All communication within or outside the Company shall be handled professionally and courteously.

b. Employees are prohibited from using any brutal language or arguing with the colleagues in the Company

c. Every employee shall take proper care to keep his surroundings, desks, etc. clean.

d. Avoid unnecessary loitering/hanging around individually or in groups in the office or at each other's workstations.

e. Employees away from their seats for longer intervals may please switch off the lights, fans, computers/monitors, etc., that are being used by them.

f. For working on off days, do take prior permission from your Manager/HR and intimate the same to HR.


28. RECEIVING THE GIFT

a. The Employees are prohibited from accepting gifts of any kind, that are offered by vendors, suppliers, customers, potential employees, potential vendors, and suppliers or any other individual or organization at any time, on or off the work premises except as specifically allowed under this handbook.

b. "Gift" under this clause would include any gratuitous non-monetary benefits that the employees can use or consume.

c. The Employee shall not accept any gifts of value more than Rs. 25,000/- (Rupees twenty-five thousand only). All the gifts with a value above 25,000/-(Rupees twenty-five thousand only) are to be reported to the Manager/HR.

d. The Employees are allowed to accept the following types of gifts:

The gifts exchanged during the festival and ceremonial occasions; articles of office use like stationeries, desk accessories with the logo of the donor.

e. The following gifts are never appropriate and should never be accepted by the Employee:

The monetary benefit of any value under any circumstance; gift of cash/gold/other precious metals or stones; gifts are given in the form of service or other non-cash benefits.

f. If an employee receives a gift in violation of this handbook, such Employee shall report such an incident to Manager/HR and shall follow the following procedure:

The Employee shall immediately report the receipt of such gift to the Supervisor. Employees should consult the Ethics Committee Chairman when in doubt.


29. EMPLOYEE DATA PRIVACY

a. Company is committed to protecting the privacy and security of all personal information and comply with the privacy legislation within each jurisdiction in which We operate.

b. In order to meet the regulatory and other obligations, We collect certain Personal Data of Employees and Process it to protect the interests of both the Company and its Employees including the following:

I. Personal information like date of birth, age, marital status, birthplace, nationality, mother tongue.

II. contact information (e.g., name, address, telephone, and email address).

III. Gender of the Employee.

IV. Caste and religion.

V. Beneficiary information.

VI. Recruitment and selection information including skills and experience, qualifications, references, CV, and interview and assessment data.

VII. Previous employment records.

VIII. Aadhar or other government-issued identity numbers.

IX. Photographs and signature copies.

X. Emergency contact details.

XI. Access card entry details.

XII. Regulatory information including records of Employee registration with any applicable regulatory authority, regulated status including any criminal record or credit background checks which may be necessary, and any regulatory certificate and references.

XIII. Remuneration information including Employee salary/hourly plan/contract pay/fees information as applicable, allowances, overtime, bonus and commission plans. Other benefits including payment for leave, bank account details, grade, tax information, expense claims, and payment information.

XIV. Leave and management information including attendance records, absence records, holiday dates, requests and approvals, and information related to annual leave or other special or statutory leave, details of incapacity, details of work impact and adjustments, manager and Human Resources (HR) communications, performance improvement plans (PIP) and return to work interviews.

XV. Monitoring information (to the extent authorized by applicable laws) including Closed Circuit Television (CCTV) footage, system and building login and access records, and download and print records.

XVI. Call or meeting records, information captured by IT security programmes and filters.

XVII. The work output of Company's Employees, whether in paper record, computer files, or in any other storage format belongs to us, and that work output, and the tools used to generate work output, are always subject to review and monitoring by the Company.

XVIII. Health information including information about short - or long term disabilities or illnesses that the Employee may share with the Company, particularly in relation to any leave of absence the Employee may need to take.

XIX. Apart from the above, the Company collects the following information from the Employees:

1. Past criminal records of the employee.
2. Drug test records of the employee.
3. Recommendation letters from previous employers.

c. The Company may collect the aforementioned information from the Employee directly; from Employee references; and other data sources.

d. We may also collect information from third parties subject to requirements of applicable law.

e. When required by the law and otherwise reasonable, the Company gives Employees notification of the specific purpose for which it collects their personal information at or before the time of collection.

f. Company uses the Employee personal information for internal business purposes, including establish or manage the employment relationship with Company and include:

I. To authenticate the Employee identity.

II. To determine eligibility for initial employment, including verifying references and qualifications.

III. To administer pay and benefits.

IV. To process Employee work-related claims including worker compensation and insurance claims.

V. To establish training and development requirements.

VI. To conduct performance reviews and determine performance requirements.

VII. To assess qualifications for a particular job or task.

VIII. To gather evidence for disciplinary action or termination.

IX. To identify a contact point in the event of an emergency.

X. To comply with applicable labour or other applicable laws.

XI. To ensure Employee safety and confidential information of the Company.

XII. For any other purposes that are reasonably required by Company in connection with the employment with the Company.

g. Company uses appropriate technical and organizational security measures to protect the security of the Personal Data both online and offline including implementation of access controls, implementation of firewalls, network intrusion detection and use of anti-virus software.

h. Despite our best effort it is pertinent to note that no system involving the transmission of information via the internet or electronic storage of data is completely secure and we cannot be held responsible for data breaches that occur outside of our reasonable control. We will, however, follow all applicable laws in the event a data breach occurs, including taking reasonable measures to mitigate any harm as well as notifying you of such breaches as soon as possible.

i. The Employee will have the right to access the Personal Data and to correct, amend, or delete it if is inaccurate or has been processed in violation with our internal Privacy Policy, except when the burden or expense of providing access, correction, amendment, or deletion would be disproportionate to the risks to the privacy, or where the rights of other people would be violated. To exercise any of these rights the Employee can contact the Company at the below at the information provided at the end of this handbook.

j. If the Personal Data We collect, covered by our internal Privacy Policy, is to be used for any purpose materially different from the purpose described here or disclosed to a third party not acting as our agent, in a manner other than as disclosed here, We will always give the Employee an opportunity to opt-out of this materially different use or disclosure.

k. We will keep the Employee Personal Data for as long as is needed to carry out the aforementioned purposes, or as otherwise required by law. Generally, this means We will keep the Personal Data until the end of employment with Us, thereafter a reasonable period of time necessary to respond to any employment inquiries, deal with legal, tax, accounting or administrative matters, or provide the Employee with ongoing pensions or other benefits.

l. Where We have no continuing legitimate business need to process the Personal Data, We will either delete or anonymize it or, if this is not possible (for example the Personal Data has been stored in backup archives), then We will securely store your Personal Data and isolate it from any further processing until deletion is possible.


30. NO CONFLICTS

a. The employees are expected to use their best judgment and work for the best interest of the Company while on duty and should attempt to avoid actual or apparent conflict of interest with their personal matters with that of Company's matter.

b. The following are some examples of conflict of interest situations:

I. influencing an approval process resulting in the hiring of a relative or entering into a business relationship. For the purpose of this clause, relative means a close relative, spouse, grandparent, grandchild, uncle, aunt, nephew or niece.

II. an Employee engaging in private employment or rendering services for any person or organization that has or may have business dealings with the Company.

III. apart from the above, the following situations are also considered as a conflict of interest:

Making a purchase order to boost a business that the Employee is having an interest in. Consulting competing companies for remuneration.

c. On apprehension of such conflict, the Employee shall disclose such information to their supervisor/manager and try and avoid entering into such a transaction without the guidance of the supervisor/manager. The appropriate parties will decide to determine if the conflict is substantial enough to exclude the Employee from any further involvement in such activity or decision process.


31. SOCIAL MEDIA POLICY

a. We respect your right to participate in social media and understand that your time outside your work is your own. But, it is also important to protect the goodwill of the Company while using social media. if the person engages in social media activity that identifies you as Our Employee or your work at Our Company, even if done off-premises and while off-duty, it could affect the reputation of the Company.

b. Always ensure that your social media activity is subject to relevant policies of the Company. This includes this handbook as well as requirements for protecting confidential information.

c. When you are using external social media channels, make sure you are not using your official email for the same and shall not represent in any social media content that you are not authorized to speak on behalf of the Company, or that the Company has approved your content, without the prior written approval from your supervisor/manager.


32. EMPLOYEE INFORMATION

It is essential that you keep your supervisor/manager and HR Department informed of any changes of important personal information. Your present address and phone number are essential for many purposes, including mailings from the Company. It is your responsibility to inform the Company in writing of any changes in your personal information.


33. INTERNET USAGE AND CYBERSECURITY

a. The electronic communication system must be utilized exclusively to facilitate the business of the Company. Employees are cautioned against using the internet for matters of personal gain and entertainment.

b. Logging into any of the Company's accounts from personal devices such as mobile phones, tablets or laptops, can put our Company's data at risk. We do not recommend accessing any Company's data from personal devices. If so is inevitable, employees are obligated to keep their devices safe, with proper security protection.

c. We recommend all Employees follow the following practices:

I. Keep all electronic devices password secured and protected with the latest security features.

II. Only log in to the Company's account using safe and secure networks.

III. Upgrade antivirus software regularly on the devices.

IV. Don't leave any devices unprotected or exposed.

d. Emails can carry scams and malware. If the Employee is not sure if the email received or any data is safe, they can always contact Our IT specialist for advice, using the following details: security@capnis.com.

e. To protect the data of the Company, all employees shall:

I. Abstain from opening or clicking any links or attachments when it is not from within the Company or a reliable source.

II. Always make sure the emails are from valid email id's within the organization or from a reliable source.

III. Be careful about inconsistencies and clickbait titles like offering prices, advice, surprise, etc.

IV. Use passwords with upper case, lower case, numbers and symbols. Do not exchange credentials when not requested or approved by the supervisor.

f. The Employee shall avoid transferring any personal data including customer and employee confidential data and shall adhere to all applicable personal data protection laws while dealing with it.

g. These cybersecurity guidelines and procedures have to be strictly followed even when working remotely. In case of intentional or repeated breaches, or are harmful to Company, the Company will take serious action including termination of the Employment.


34. PROPERTIES

a. The Company may entrust the Employee with a wide range of valuable assets to help work on the Company's behalf.

b. Each Employee is responsible for the property acquisition, use, maintenance, and disposal of Company assets, including materials, equipment, tools, tangible properties, information, data, intellectual property, etc.

c. The Company Employees are expected to treat these assets with care and use them with the business's interests in mind and according to the Company's latest security policies. In case if the property is damaged or lost due to a fault on the part of the Employee, Employee shall be liable to replace or refund the amount as suggested by Company.

d. The Employee shall never use the Company's property for personal gain or other purposes other than as envisaged under the Company's policy.


35. PERSONAL PHONE USE

a. You should use common sense and your best judgement when making or receiving personal cellular phone calls at work. To the extent possible, employees should make personal cell phone calls during their breaks or lunchtime.

b. The use of cameras on cell phones during work hours is prohibited, without the approval of Manager/HR, to protect the privacy of the Company as well as of fellow employees.

c. Mobile phones brought to work must be kept on silent or vibration mode in the workplace. Personal mobile usage permission may be taken away if it is found that the device usage is disruptive or reduces the employees' productivity or attention at work.


36. TRAVEL

a. Company reimburses employees for all necessary and appropriate transportation and travel-related costs incurred with the Company's prior approval.

b. Reimbursement requests must be submitted within 30 (thirty) days of qualifying expense.

c. All expenses must be incurred by the employee and be solely in connection with Company business in order to be reimbursable. The Company may disallow any business expense that does not have the receipt or follow the guidelines under this handbook or instructions given at the time of approval of such travel.


37. REMOTE WORK

a. The Employee must follow the following procedures to be considered for Remote Work:

The employee who is eligible to work remotely can give an application with necessary details to her/his Manager/HR and shall also loop in the HR team in the mail.

b. Before entering into any Remote Work Agreement, the Employee and manager/supervisor, with the assistance of the human resource department, will evaluate the suitability of such an arrangement, reviewing the following areas:

I. The Employee and the CTO/CEO will discuss the job responsibilities and determine if the job is appropriate for the Remote Work arrangement.

II. The CTO/CEO will approve the Remote Work on an ad hoc basis or regular basis as suitable.

III. Such approval needs to be carefully reviewed in terms of the cost of providing equipment, health and safety, communication considerations, security and data protection, legal issues, reporting, and so on.

IV. At all times, Remote Work will be subject to the continuing approval of the CTO/CEO. The Company reserves the right to withdraw Remote Work approval upon reasonable notice.

c. The Employee who has continuously employed in the Company for 2 Years shall be eligible for Remote Work.

d. The following types of Employees are excluded from this Remote Work Policy:

Finance Team;
Operations Team;
Server Team;
Sales Team;
HR Team.

e. Apart from the above, to be eligible for Remote Work, the following conditions have to be met:

The employee should not have any disciplinary actions pending against them. The employee should never have been barred from working remotely by the management.

f. The compensation of the Employee while working remotely will be as per the terms of the employment agreement and any changes will be as agreed between the Employee and the Company in writing.

g. It is the responsibility of the managers/supervisors to align the allowances stipulated to the Policy of the Company, ensuring funding/spend is controlled within respective business budgets and ensure ongoing compliance within the guidelines of the Policy.

h. Employees must ensure that they are available over the telephone, email and other messenger apps provided by the Company during working hours. The Employees have to strictly follow the schedule as prescribed by the Company from time to time. This is to ensure that the collaboration with other Employees, customers and related entities are smooth. The Employee during the remote work period has to follow the following schedule:

Monday - Friday: 9:00 AM to 6:00 PM (Lunch break 01:00 PM to 02:00 PM);
Saturday: 10:00 AM to 03:00 PM (Lunch break 01:00 PM to 02:00 PM).

i. Remote Work Employees are required accurately record their attendance by using the following method:

The employee has to log in to the manage portal of the company and shall record their location, check-in and check-out timing."

j. Failure to comply with the attendance requirements may result in the following consequences:

The Employee who fails to record the check-in and check-out timing on the employee portal will be marked as absent and half-day salary will get deducted.

k. The Employee shall adhere to the following rules while working remotely:

l. The Employee shall establish an appropriate work environment within his or her workplace. The Company will not be responsible for costs associated with the setup of the Employee's workplace, such as remodelling, furniture, lighting, repairs or modifications, to the workplace.

m. Employees approved for Remote Work are expected to maintain normal productivity and performance. They must not carry out work for anyone other than the Company nor without prior permission, undertake non-work-related activities during their working hours.

n. Employees shall liaise with their Manager, Team Leader and CTO about their patterns of work and schedule and will be responsible for keeping their Manager, Team Leader and CTO and team informed about the status of their work. The Employee must work with their Manager, Team Leader and CTO to accommodate themselves for meetings or training as required by their role.

o. Company's Code of Conduct and all other respective employment policies and practices apply to the Employee while working, irrespective of work location or schedule arrangement.

p. The Employee shall restrain from accessing or using Company confidential information while working from a public or crowded place.

q. The Employees are prohibited from taking the printouts and storing confidential information while working remotely unless specifically allowed in writing by the Manager, Team Leader and CTO.

r. The Employees shall remain available for the conference call and will maintain satisfactory performance standards.

s. The Employee requires to have an internet connection that is adequate for their assigned job. The cost of the internet will be incurred by the Employee itself. The Employee shall have the internet connection with the following specifications:

The IT team working remotely shall have a minimum bandwidth of 100 Mbps and shall use only a fibre network.

t. Adhere to rest break and attendance schedule mentioned under this handbook or agreed upon with their Manager, Team Leader and CTO and compliance with the central and state laws.

u. Apart from the above, the Employee working remotely shall adhere to the following rules:

Before meeting any clients/vendors, the Employee shall inform them in advance to Supervisor. Employee shall be in formal dress while in a video conference when on duty.


38. DRUGS AND ALCOHOL

a. We thrive to protect the health and safety of every person of the Company. Drug and alcohol use can affect a person's ability to work safely. It creates a risk to workers and hampers the work atmosphere.

b. Whenever the Employees are working, are operating any Company assets, are present on the Company premises, or conducting Company related worked offsite, they are prohibited from:

I. Using, possessing, buying, selling, manufacturing, or dispensing, an illegal drug.

II. Being under the influence of alcohol, or an illegal drug.

III. possessing or consuming alcohol.

c. An employee who is taking a prescription drug is required to present a statement from the prescribing physician that the drug will not impair the Employee's work performance or safety.

d. The Employee who test positive, or otherwise violate this handbook, will be subject to disciplinary action including immediate termination from the employment.


39. SAFETY

a. We thrive to provide a safe working place to the employees of the Company. All employees are required to maintain a safe workplace and adhere to all safety guidelines and policies of the Company.

b. You must take part in any programmes or training in relation to workplace safety, as reasonably required or directed by us.

c. You must always use/wear requisite safety equipment as required and directed by us.

d. You shall only take up such duties which are safe and you are authorized and qualified to do so. In case of any doubt, you shall immediately contact your supervisor/manager and seek advice.

e. You must notify us of any injury or other matters which may increase the risk to the safety of you or any other person or property at our workplace.


40. EMERGENCY EVACUATION

a. In case of any emergency evacuation at the workplace, the following guidelines shall be followed:

I. Always follow the instructions of the person/department who are authorized to take action at the time of emergency.

II. When you receive the instruction to evacuate the property by an authorized person, do it with all safety precautions and guidelines of such personnel.

III. Always try to look around guide the visitors and other staff to way out and inform the person in charge about any persons stranded inside the property.

IV. Do not reinter the property unless you are advised to do so by the person/department in charge at the time of evacuation.


41. HARASSMENT AND DISCRIMINATION

a. The Company prohibits discrimination or harassment in any form including verbal, physical, and visual form and has a zero-tolerance policy against any kind of harassment in a work-related situation based on sex, race, colour, caste, religion, ethnicity, nationality, age, physical or mental disability, or any other category protected under applicable state and central laws. If any employee believes that he/she has been bullied, harassed, or discriminated against, such Employee shall immediately report the incident to their supervisor, HR team of the Company. Similarly, the supervisors and managers shall on knowing such incident report it to the HR team. HR team shall take prompt action on such complaints and take appropriate action.

b. The Employee can report any harassment or discrimination in the following method with full confidentiality and protection:

The Employee can report any harassment or discrimination to the Internal Complaints Committee of the organization by sending an email to harassments@capnis.com.


42. CONFIDENTIALITY

a. During the course of employment, Employee will have access to information (whether or not recorded in writing or on computer disk or tape) which the Company treats as confidential or which has the necessary quality of confidentiality.

b. Further, the Employee understands that the Company from time to time has in its possession information that is claimed by others to be proprietary and which the Company has agreed to keep confidential.

c. Access to proprietary information will be limited to those needing to know. The employee is required to maintain the confidentiality of Company information even if they leave the Company's employment.

d. Our clients and other stakeholders rely on us to maintain accurate and complete records and accounts. Employee shall throughout the employment handle the information with integrity and responsibility. All Employees have an obligation to know and comply with all currently applicable record retention policies and procedures. This includes how data is shared, stored, and retrieved, and the circumstances under which it may be disposed of.


43. INSIDER INFORMATION

a. The Employee understand and agree that because of the position at the Company and relationships of the Company, owners, executives, and clients that the Employee may learn certain information that constitutes "insider information" for the Securities and Exchange Board of India ("SEBI") and securities laws and regulatory purpose.

b. The Employees shall never disclose any such insider information to anyone, and not to use such insider information to trade in securities, or to attempt in any way to profit from any such insider information.

c. If required, the Employees shall execute specific agreements or other documents as requested by the Company in connection with this. Employees of Company may be subject to criminal and civil liability for engaging in transactions involving insider information. Further, such activity may be subject the Company to substantial penalties. The Company considers violations of its insider information policy to be grounds for immediate termination of employment.


44. ANTI-BRIBERY

a. The Employee shall not take any action, directly or indirectly, that would result in violation of or has violated the Prevention of Corruption Act, 1988, as amended, and any other applicable anti-bribery or anti-corruption laws. This includes without limitation, using any funds for any unlawful contribution gift, entertainment or other unlawful payments to any foreign or domestic government official or employee.

b. The Employee shall not permit or authorize anyone in the Company to offer, pay, promise to pay, or authorize the payment of any money, or offer, give, promise to give, or authorize the giving of anything of value, to any officer, employee or any other person for any governmental authority or any enterprise owned or controlled by a government authority, any political party or official thereof, or any candidate for political office, or any officer or employee of a public international organization or to any person under circumstances where such Employee has reason to believe or is aware of a high probability that all or a portion of such money or thing of value would be offered, given or promised, directly or indirectly, to any government official for the purpose of bribing.


For any queries or further information about this handbook you can contact hr@capnis.com.


46. ACKNOWLEDGEMENT

a. By signing this handbook:

I. I acknowledge that I have reviewed the above-listed policies and guidelines of the Company and understand my responsibilities.

II. I agree to report any actual or potential situation or incident that may be contrary to the above policies as soon as I become aware of it.

III. I agree to abide by the aforementioned policies and I understand that my failure to follow the policies may result in disciplinary action, up to and including dismissal.


Employee Name:

Designation:

Date:

_________________________

Signature