Effective Date: 19/07/2024
1. Introduction
Welcome to Capnis.com, a website owned and operated by Capnis Company. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us in any way.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Job title
- Mailing address
- Payment information
2.2 Non-Personal Information
We automatically collect certain non-personal information when you visit our website, such as:
- IP address
- Browser type
- Operating system
- Pages viewed
- Time spent on pages
- Referring website
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site and improve our services.
3. How We Use Your Information
3.1 To Provide and Improve Our Services
We use your information to:
- Process transactions
- Provide customer support
- Personalize your experience
- Improve our website and services
3.2 Marketing and Communications
With your consent, we may use your information to:
- Send promotional emails
- Conduct surveys and market research
- Display targeted advertisements
3.3 Legal Compliance
We may use your information to comply with legal obligations, enforce our terms of service, and protect our rights and property.
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with third-party service providers who assist us with:
- Payment processing
- Website hosting
- Email delivery
- Analytics and marketing
4.2 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
6. Your Rights and Choices
6.1 Access and Update
You have the right to access and update your personal information by contacting us at info@capnis.com.
6.2 Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us at info@capnis.com.
6.3 Data Deletion
You may request the deletion of your personal information by contacting us at info@capnis.com. Please note that some information may be retained for legal or operational purposes.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. International Data Transfers
We may transfer your information to countries outside of your jurisdiction, including the United States. We take appropriate measures to ensure that such transfers comply with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@capnis.com
- Address: Capnis Towers, 79, TVK Street, Redhills, Chennai, Tamil Nadu 600052.
11. Definitions
11.1 Personal Information
Any information that relates to an identified or identifiable individual.
11.2 Non-Personal Information
Information that does not identify a specific individual.
11.3 Cookies
Small data files stored on your device by your web browser.
11.4 Web Beacons
Small graphic images that may be included on our website or in our emails.
12. Detailed Policy Sections
12.1 Data Collection
12.1.1 Registration Information
When you create an account on our website, we collect your registration information, including your username and password.
12.1.2 Transaction Information
When you make a purchase or transaction, we collect information related to the transaction, such as payment details and shipping address.
12.1.3 Customer Support Information
When you contact our customer support team, we collect information about your inquiry and how we responded.
12.2 Data Usage
12.2.1 Service Delivery
We use your information to deliver the services you request, including processing payments and shipping products.
12.2.2 Service Improvement
We analyze your usage data to improve our services and develop new features.
12.2.3 Personalization
We use your information to personalize your experience, such as displaying relevant content and recommendations.
12.3 Data Sharing
12.3.1 With Your Consent
We may share your information with third parties if you give us your consent to do so.
12.3.2 Legal Obligations
We may disclose your information to comply with legal obligations, such as responding to a subpoena or court order.
12.4 Data Protection
12.4.1 Technical Measures
We use encryption and secure servers to protect your data during transmission and storage.
12.4.2 Organizational Measures
We limit access to your data to authorized personnel who need it to perform their job duties.
12.5 User Rights
12.5.1 Access and Correction
You have the right to access and correct your personal information by logging into your account or contacting us.
12.5.2 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
12.5.3 Right to Object
You have the right to object to the processing of your personal information for direct marketing purposes.
13. Additional Information for EU Residents
13.1 GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) and provide additional rights to EU residents, including the right to lodge a complaint with a supervisory authority.
13.2 Legal Bases for Processing
We process your personal information based on the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests
13.3 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
14. California Privacy Rights
14.1 CCPA Compliance
We comply with the California Consumer Privacy Act (CCPA) and provide additional rights to California residents, including the right to know, delete, and opt out of the sale of their personal information.
14.2 Do Not Sell My Personal Information
We do not sell personal information as defined under the CCPA. If we change this practice, we will update this Privacy Policy and provide a mechanism for you to opt out.
15. Data Breach Notification
In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable laws.
16. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third parties.
17. Social Media Features
Our website includes social media features, such as the Facebook Like button. These features may collect your IP address and the page you are visiting and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.
18. User-Generated Content
If you post content on our website, such as reviews or comments, please be aware that this information may be publicly accessible. We are not responsible for the privacy of any information you choose to post in public areas of our website.
19. Changes to Your Information
You can update or delete your account information by logging into your account or contacting us at [insert contact email]. We will respond to your request within a reasonable timeframe.
20. Contact Information
For more information about our privacy practices, please contact us at:
- Email: info@capnis.com
- Address: Capnis Towers, 79, TVK Street, Redhills, Chennai, Tamil Nadu 600052.
21. Consent to Processing
By using our website or services, you consent to the processing of your personal information as described in this Privacy Policy.
22. Governing Law
This Privacy Policy is governed by the laws of [insert applicable jurisdiction], without regard to its conflict of laws principles.
23. Dispute Resolution
Any disputes arising out of or relating to this Privacy Policy shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
24. Entire Agreement
This Privacy Policy constitutes the entire agreement between you and Capnis Company regarding the collection and use of your information.
25. Severability
If any provision of this Privacy Policy is found to be unenforceable, the remaining provisions will remain in full force and effect.
26. Waiver
No waiver of any term of this Privacy Policy shall be deemed a further or continuing waiver of such term or any other term, and Capnis Company's failure to assert any right or provision under this Privacy Policy shall not constitute a waiver of such right or provision.
27. Headings
The headings in this Privacy Policy are for convenience only and have no legal or contractual effect.
28. Language
This Privacy Policy is provided in English. If translated into other languages, the English version shall prevail in the event of any conflict between versions.
29. Definitions and Interpretation
29.1 Definitions
- "We", "us", "our" refer to Capnis Company.
- "You", "your" refer to the user of our website or services.
29.2 Interpretation
Any ambiguities in the interpretation of this Privacy Policy shall not be construed against the drafting party.
30. Acceptance of Terms
By using our website or services, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or services.
Introduction
Capnis Infotech Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, a
1. Information We Collect
We may collect personal information that you provide to us, such as your name, email address, phone number, and company details. We may also collect informat
2. Use of Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Communicate with you, including customer service and support
- Process transactions and manage your accounts
3. Sharing of Your Information
We may share your information with:
- Third-party service providers who perform services on our behalf
- Legal authorities if required by law or to protect our rights
- Other parties with your consent
4. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet o
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to r
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@capnis.com.