Live Chat Support

In today's fast-paced digital world, providing immediate support to customers is paramount for businesses looking to maintain a competitive edge. Our Live Chat Support service offers a convenient and efficient solution, allowing customers to connect with your team in real-time, right from your website or app. With instant access to assistance, customers can quickly resolve issues, get answers to their questions, and receive personalized recommendations, all without the need for lengthy phone calls or emails.

Our Live Chat Support team comprises knowledgeable and friendly representatives who are trained to deliver exceptional customer service. Whether it's technical troubleshooting, product inquiries, or general assistance, our agents are equipped with the expertise and resources to address a wide range of customer needs promptly and effectively. By offering live chat support, you demonstrate your commitment to customer satisfaction and create positive interactions that leave a lasting impression on your audience.

Furthermore, our Live Chat Support service is not just about resolving issues; it's also an opportunity to engage with customers proactively and build stronger relationships. Through proactive outreach and personalized recommendations, our team can help drive sales, upsell products or services, and foster loyalty among your customer base. With Live Chat Support, you can transform customer interactions into valuable opportunities for growth and success.

572 +

Product Sell
in last 5 Years

1 K

Happy Customers
Who Trusted us

12 +

Web Application

Technology We Used in Our Product

And we offer for
your projects

Our Live Chat Support service utilizes advanced live chat software that seamlessly integrates with your website or app, allowing customers to initiate conversations with your support team effortlessly. This technology enables real-time communication, file sharing, and tracking of customer interactions, ensuring efficient resolution of inquiries.

Integrated AI-powered chatbots enhance our Live Chat Support capabilities by automating routine tasks and providing instant responses to common queries. These intelligent chatbots can handle multiple conversations simultaneously, triage inquiries, and escalate complex issues to human agents, optimizing support efficiency and improving customer satisfaction.

Our Live Chat Support service is integrated with a robust CRM system that centralizes customer data and interaction history. This technology enables our support agents to access relevant customer information in real-time, personalize interactions, and provide tailored assistance based on each customer's unique needs and preferences.

With co-browsing technology, our Live Chat Support agents can view and interact with customers' screens in real-time, providing visual guidance and assistance as needed. This collaborative browsing experience enhances communication and allows our agents to offer more effective support, particularly for complex troubleshooting or product demonstrations.

Our Live Chat Support service is supported by analytics and reporting tools that track key metrics such as chat volume, response times, customer satisfaction scores, and more. These insights enable us to continually optimize our support operations, identify areas for improvement, and deliver an exceptional customer experience.

Product Features


Real-Time Communication

Our Live Chat Support service enables instant communication between customers and support agents, allowing for immediate assistance and problem resolution. This feature ensures that customers receive timely responses to their inquiries, leading to enhanced satisfaction and loyalty.


Multi-Channel Support

With multi-channel support capabilities, our Live Chat service enables customers to reach out for assistance via various communication channels, including website chat, mobile app chat, and social media messaging. This feature provides flexibility and convenience, meeting customers wherever they are and facilitating seamless interactions across different platforms.


Customizable Chat Widgets

Our Live Chat Support solution offers customizable chat widgets that can be tailored to match your brand's look and feel. From color schemes to branding elements, you have the flexibility to design chat widgets that align with your brand identity, creating a cohesive and professional customer experience.


Proactive Engagement

Our Live Chat Support platform includes proactive engagement features that allow support agents to initiate conversations with website visitors based on predefined triggers, such as time spent on a page or specific actions taken. This proactive approach helps capture potential leads, address customer needs proactively, and drive engagement and conversion.


Integration with CRM Systems

Our Live Chat Support service seamlessly integrates with CRM systems, enabling automatic syncing of chat transcripts, customer data, and interaction history. This integration ensures that support agents have access to relevant customer information in real-time, allowing for personalized and contextually relevant interactions. Additionally, it facilitates streamlined follow-up processes and enables better tracking and analysis of customer interactions for improved service delivery.

What's Next ?
See our product Gallery

Live Chat Support

See full video with our works

Capnis Infotech Private limited




PASSWORD : 123456


To start a chat session with our Live Chat Support team, simply click on the chat widget located on our website or app. You'll be connected with one of our knowledgeable support agents who will assist you with your inquiry in real-time.

Yes, our Live Chat Support service is fully compatible with mobile devices, allowing you to seek assistance anytime, anywhere. Whether you're browsing our website on your smartphone or using our mobile app, you can access live chat functionality to connect with our support team effortlessly.

Absolutely. We take the privacy and security of your conversations seriously. All chat sessions with our Live Chat Support team are encrypted to ensure confidentiality, and we adhere to strict data protection protocols to safeguard your personal information. You can chat with confidence, knowing that your privacy is our top priority.


Daily New Clients


What our clients say about Capnis?

“I am incredibly impressed with the level of support provided by the Live Chat Support team. They were prompt, courteous, and knowledgeable, helping me resolve my issue quickly and efficiently. Their dedication to customer satisfaction is truly commendable.”

David Smith-Marketing Manager


Get Estimate


2560.00 ₹

Go Back